Small example server
Tickets
The ticket panel members click, who answers, and what happens to closed tickets.
Example data
This folder needs the Starter plan. Small example server is on Free.
Ask the Lumiko owner for a license key in our Discord server, then activate it in Lumiko settings.
Ticket panel
Ticket panelThe message members use to open a ticket: its text and channel.Needs the Starter plan
Categories and answersThe ticket choices, how Lumiko answers them and saved replies.Needs the Starter plan
Open or pause ticketsPause new tickets or applications for a while, then reopen them.Needs the Starter plan
Staff and records
Staff desk and helpersThe staff-only channel for ticket cards, helpers and senior staff.Needs the Starter plan
Response-time goalsHow fast tickets should be answered, with a warning when late.Needs the Pro plan
Archive and cleanupWhere closed tickets are kept, and when Lumiko deletes them.Needs the Starter plan